Greenleaf Hospitality

Back of House Team Lead | Wings Event Center

Posted Date 9 hours ago(10/1/2025 12:31 PM)
Job ID
2025-3856
# of Openings
1
Category
Wings Event Center F&B
Property
Wings Event Center
Type
Regular Full-Time
Location : Location
US-MI-Kalamazoo
Min
USD $17.00/Hr.

Overview

A Look Into Working at Wings Event Center

Working at Wings Event Center is an exciting opportunity to be part of a vibrant team that brings a variety of high-energy events to life, from thrilling hockey games to captivating concerts and community expos. Employees thrive in a dynamic, fast-paced environment where every day presents new challenges and experiences. Wings Event Center fosters a collaborative atmosphere, offering competitive benefits and opportunities for growth and development while ensuring that each team member plays a crucial role in creating unforgettable moments for guests. Join Wings Event Center and be at the heart of the action!

Responsibilities

What You’ll Be Doing

May include, but not limited to:

  • Carry out tasks assigned by the F&B Manager or Supervisor, and delegate responsibilities to team members as appropriate to ensure efficient service operations.
  • Read, interpret, and execute Banquet Event Orders (BEOs) and Production Sheets to effectively stage, set, and prepare event spaces with the proper catering equipment.
  • Supervise the preparation and service of food and beverages, ensuring a friendly, efficient, and professional guest experience.
  • Operate and oversee food & beverage stands in compliance with all Health Codes, safety regulations, and policies.
  • Support culinary operations by assisting chefs with food preparation, cooking, and catering need.
  • Ensure smooth closing procedures, including proper shutdown of operations and securing of the warehouse at the end of each shift.
  • Assist with inventory management, requisitions, and cost-control measures to maintain efficiency and reduce waste.
  • Oversee requisition processes, ensuring all orders are completed accurately and stored properly.
  • Assist with post-event financial responsibilities, including counting banks and reconciling transactions.
  • Maintain a strong working knowledge of the BEO system, catering operations, and scheduled group events.
  • Execute timely and detail-oriented setups for daily and weekly functions.
  • Collaborate effectively with other departments, adapting to workflow changes and shifting priorities as needed.
  • Uphold all Greenleaf Hospitality Group policies and procedures, setting the standard for professionalism and accountability

Qualifications

What You Need for this Position

  • Demonstrated excellence in customer service, with the ability to create positive guest experiences and lead by example.
  • Flexible availability, including evenings, late nights, weekends, and holidays, to support business needs.
  • Stamina to remain on your feet and actively engaged for extended periods (8+ hours).
  • Positive, professional, and approachable demeanor under all circumstances.
  • Physical ability to stoop, bend, and safely lift and carry up to 40 pounds.
  • Knowledge of and adherence to safety, sanitation, and health code standards, including safe handling of chemicals and equipment.
  • Consistent ability to perform and oversee repetitive motion tasks with efficiency and accuracy.
  • Commitment to fostering a safe, clean, and welcoming work environment for both guests and team members

 

What's in it for You

  • Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
  • Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
  • 10% Discount on GHG outlets
  • Shift meal provided per day
  • Discounted hotel rates at Radisson Hotel Group branded properties worldwide
  • Parental Leave Program (Full-Time Option)
  • 401K with 100% match up to 3% (Full-Time option)
  • Medical/Dental/Vision  (Full-Time option)

Top Reasons to Work With GHG

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