A Look Into Working at Wings Event Center

Working at Wings Event Center is an exciting opportunity to be part of a vibrant team that brings a variety of high-energy events to life, from thrilling hockey games to captivating concerts and community expos. Employees thrive in a dynamic, fast-paced environment where every day presents new challenges and experiences. Wings Event Center fosters a collaborative atmosphere, offering competitive benefits and opportunities for growth and development while ensuring that each team member plays a crucial role in creating unforgettable moments for guests. Join Wings Event Center and be at the heart of the action!

What You’ll Be Doing

• Understand the functions and operations of the Etix System
• Sell all types of ticket orders and GHG gift cards in person at the ticket office
• Process group and other orders for all events held at the Event Center
• Check IDs and fulfill will call orders and incentive pick ups
• Maintain good customer relations and service
• Maintain accuracy in financial transactions
• Provide information to patrons regarding events, ticket policies, and arena facts
• Answer customer inquiries in person and over the phone
• Assist in enforcement of building policies and procedures for patrons
• Assist in sorting, logging, and returning lost-and-found items
• Attend staff training

What You Need for this Position

• Excellent skills in customer relations, communications and problem solving
• Cash handling experience
• Sales and customer service experience preferred
• Ability to work flexible hours including weekends
• Ability to work morning and afternoon shifts including some weekdays
• Able to sit or stand for long periods of time, up to 8 hours or more
• Able to stoop and bend
• Occasionally able to lift up to 40 pounds
• Able to comply with safety standards

What's in it for You

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• 10% Discount on GHG outlets
• Parental Leave Program (Full-Time Option)
• 401K with 100% match up to 3% (Full-Time option)
• Medical/Dental/Vision  (Full-Time option)

Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with a team that is fun, high-energy, and passionate 
• You will utilize your skills and experience at amazing venue!