Lounge Attendant | Morning

Overview

We are one of the Nation's 101 Best and Brightest Companies to work for
You’ll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience
You will grow your skills and experience in an environment that encourages growth and development

Serve breakfast in VIP 9th Floor Lounge
Organize and consolidate steps of service for maximum productivity
Handle all transactions effectively and correctly (including cash, credit cards, house charges, gift cards and room charges)
Build positive relationship with guests
Find new ways to create exemplary guest experiences
Take initiative and stay curious to create new efficiencies for the team
Contribute to an energetic and positive work environment
Good stewardship of organization time and resources
Provide information about services available in the community, local attractions and events
Understand what events are being held in the hotel utilizing multiple platforms
Sell and upsell a variety of opportunities and products on the fly
Perform other duties as assigned, requested or deemed necessary by management
Ambassador for Radisson and GHG standards
Responsible for continued training in product knowledge and service standards
Essential responsibilities are to provide beverage and food to our guests, running food, explaining food and wine, while having the ability to organize and consolidate steps of service for maximum productivity

Previous food service experience preferred, not required
Food Service Certification required: must follow training procedures with level of excellence
Tips certification required: must follow tips training procedures when serving alcohol
Advanced understanding of food and beverage products including wine and spirits knowledge
Able to work weekends and Holidays; schedule based off of hotel needs
Passionate and motivated about people and the industry
Driven by purpose, mission, values, and has sense of integrity
Able to work independently as well as closely with staff through strong communication and verbal skills
Positivity and flexibility in an ever changing environment
Able to be coached
Organized, able to multitask and balance many projects at once
Able to problem solve on the spot and make prompt but thoughtful decisions
Able to stand for long periods of time, up to 8 hours or more
Able to stoop and bend
Able to lift up to 40 pounds from time to time
Able to safely work with potentially dangerous chemicals and equipment
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks