Greenleaf Hospitality

Ticket Office Sales Associate | Wings Event Center

Posted Date 2 weeks ago(9/12/2022 1:56 PM)
Job ID
2022-2738
# of Openings
10
Category
Wings Event Center - Ticket Office
Property
Wings Event Center
Type
Regular Part-Time
Location : Location
US-MI-Kalamazoo

Overview

Top Reasons to Work With GHG

Responsibilities

What You’ll Be Doing

  • Process all types of ticket orders placed at the ticket office directly
  • Process mail orders for all events held at the Event Center
  • Process group orders for all events held at the Event Center
  • Process credit card orders by phone
  • Maintain good customer relations and service
  • Provide information to patrons concerning hockey games, special events, and general facility facts
  • Answer customer inquiries and mails appropriate information as requested
  • Understand the functions and operations of the Etix System
  • Attend staff training
  • Becomes familiar with necessary reports: Injury Reports, Customer Complaints, Incident Reports, etc.

Qualifications

What You Need for this Position

  • Excellent skills in customer relations, communications and problem solving
  • Cash handling experience
  • Sales and customer service experience preferred
  • Ability to work flexible hours and weekends
  • Able to sit or stand for long periods of time, up to 8 hours or more
  • Able to stoop and bend
  • Occasionally able to lift up to 40 pounds
  • Able to comply with safety standards

What's in it for You

  • 401k with contribution match (Full-Time option)
  • Medical/Dental/Vision  (Full-Time option)
  • Health and Wellness reimbursement
  • 10% Discount on GHG outlets
  • Complimentary Meal Break
  • Discounted Hotel Rates

Options

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