Greenleaf Hospitality

  • Ticket Seller | Wings Event Center

    Posted Date 1 month ago(9/16/2019 3:38 PM)
    Job ID
    2019-2199
    # of Openings
    3
    Category
    Wings Event Center - Ticket Office
    Property
    Wings Event Center
    Type
    Seasonal Part-Time
    Location : Location
    US-MI-Kalamazoo
  • Overview

    Top Reasons to Work With GHG

    Responsibilities

    What You’ll Be Doing

    • Process all types of ticket orders placed at the ticket office directly
    • Process mail orders for all events held at the Event Center
    • Process group orders for all events held at the Event Center
    • Process credit card orders by phone
    • Maintain good customer relations and service
    • Provide information to patrons concerning hockey games, special events, and general facility facts
    • Answer customer inquiries and mails appropriate information as requested
    • Understand the functions and operations of the Ticketmaster System
    • Attend staff training
    • Becomes familiar with necessary reports: Injury Reports, Customer Complaints, Incident Reports, etc.

    Qualifications

    What You Need for this Position

    • Excellent skills in customer relations, communications and problem solving
    • Cash handling experience
    • Sales and customer service experience preferred
    • Ability to work flexible hours and weekends
    • Able to sit or stand for long periods of time, up to 8 hours or more
    • Able to stoop and bend
    • Occasionally able to lift up to 40 pounds
    • Able to comply with safety standards

    What's in it for You

    • 401k with contribution match (Full-Time option)
    • Medical/Dental/Vision  (Full-Time option)
    • Health and Wellness reimbursement
    • 10% Discount on GHG outlets
    • Complimentary Meal Break
    • Discounted Hotel Rates

    Options

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